Fear of Feedback

Fear of Feedback

Q: We have a very sensitive engineer who is key to our startup. My partner and I have to be very careful how we phrase anything regarding his work. I’m not even talking about constructive criticism; it may just be something said in passing. We try very hard not to say...
Who Could Use the Gift of Connection?

Who Could Use the Gift of Connection?

You know who I mean − the relative sitting in the corner outside of the conversation. It’s the same every holiday. Perhaps that person is elderly, has a physical or a psychological problem that prevents them from interacting. He or she may have a hearing or memory...
A Visionary’s Soliloquy

A Visionary’s Soliloquy

Theresa B. from Pittsburgh, PA writes: “My mind is a jumble of ideas, and when I have a great one I want my exec team to get to  work on it ASAP. ( I probably have ADHD or something like that.) They roll their eyes, sit back and make me feel like a child. There have...
Teamwork Starts with Trust

Teamwork Starts with Trust

Building teamwork is a relatively untapped activity because it’s hard to measure. There are other worries to attend to in the early stages of a startup that may seem more important – funding, customer satisfaction, marketing, technology etc. But without establishing a...
Building Trust with Transparency

Building Trust with Transparency

Transparency is one of the best ways to build trust with your team. Here’s how: Explain the company’s strategic initiatives, short/long term goals, deadlines and the KPIs (Key Performance Indicators). Do not assume your team understands your reasoning behind these...